Verzendbeleid


We do our best to ship your order quickly, safely, and with clear tracking whenever available.

Where we ship

We ship to: Netherlands / EU / UK / USA / Worldwide.
If your country isn’t available at checkout, please email info@koraamsterdam.com.

Processing time

Orders are typically processed within: 1–3 business days (excluding weekends and holidays).
During busy periods, processing may take a little longer.

Shipping rates

Shipping costs are shown at checkout before you pay.
Free shipping (if offered) will be clearly displayed on the Site/checkout.

Estimated delivery times

Delivery times are estimates and can vary due to carriers, customs, and peak periods. Typical ranges:

  • Netherlands

  • EU

  • UK

  • USA/International

Tracking

When your order ships, you’ll receive a shipping confirmation email. If tracking is available, it will be included in that email.

Address changes & delivery issues

  • Please double-check your shipping address at checkout.

  • If you notice an error, contact info@koraamsterdam.com immediately. If the order is already in processing/shipped, we may not be able to change the address.

  • If a package is returned to us due to an incorrect/incomplete address or failed delivery attempts, you may need to cover the cost of re-shipping.

Customs, duties & import taxes (international orders)

For shipments outside the EU (or where applicable), customs duties and import taxes may be charged by your local authorities. These fees are the customer’s responsibility.

Delays

Carrier delays can happen and are outside our control. We’ll always help you track the shipment and find a solution where possible.

Lost, missing, or damaged packages

If your order is missing or arrives damaged, email info@koraamsterdam.com with your order number and (if applicable) photos of the packaging/item. We’ll investigate with the carrier and work with you on the best solution.

Contact

Questions about shipping? Email info@koraamsterdam.com